Frequently Asked Questions
Everything you need to know about shopping with us.
How do I track my order?
Once your order has been dispatched, you will receive an email with a tracking link. You can also track your parcel directly through our website by logging into your account.
What is your return policy?
We offer returns for store credit within 30 days of purchase for most items. Items must be in their original condition, unworn, and with all tags still attached.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Shipping costs and delivery times vary depending on your location and the shipping method selected at checkout.
How do I know what size to order?
Each product page features a detailed size guide. We also provide fit notes to help you determine if an item runs true to size, small, or large.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible buy-now-pay-later options like Afterpay and Klarna for eligible customers.
Can I change or cancel my order after it's placed?
Because we aim to ship orders as quickly as possible, we have a very small window for changes. Please contact our customer service team immediately if you need to modify your order.